At Hotei, your privacy is a top priority. We are committed to safeguarding your personal information across all aspects of our business. This policy outlines how we handle your personal data, covering activities such as collection, storage, usage, disclosure, sharing, and deletion. Additionally, it highlights important details about your rights in relation to your data.

This policy is part of the Agreement between you and us. Any terms that are capitalized but not defined within this document will have the same meaning as described in our General Terms.

By accessing and using our Services, you confirm that you have reviewed and understood this Privacy Policy. If you have any questions or concerns about how we handle your data, please contact us using the details provided below.

When does this Privacy Policy apply?

This Privacy Policy covers our Services and any other interactions you may have with us, such as responding to feedback surveys or taking part in our online or in-person events. Please be aware that some of our Services may include links to Third-Party Services which fall outside the scope of our privacy practices.

Hotei as a data controller.

This Privacy Policy applies exclusively to the personal data processed by us when acting as a data controller. In this role, we determine the purpose and methods for processing personal data collected through various means, including your use of our Services as an End User or representative of a Customer (such as account or billing contacts), visits to our website, participation in events (whether online or physical), interactions with our advertisements, and communication through emails or other channels.

Hotei as a data processor.

Please note that this Privacy Policy does not govern situations where we handle personal data on behalf of our Customers (such as interactions with Customer Sites), in which case we act as a data processor. In such instances, we follow the instructions of our Customers, who are the data controllers. The handling of personal data in these scenarios is governed by the terms laid out in our Data Processing Addendum. Consequently, any questions or requests related to personal data processed as part of our client services should be directed to the respective Customer, who acts as the data controller.

What data do we collect?

In this Privacy Policy, the terms "personal data," "data," "personal information," and "information" are used interchangeably and refer to any details related to an identified or identifiable individual.

Below, we outline the types of information we may gather, including:

• Personal details and contact information like your name, address, email, phone number, and profile image;
• Device identifiers, such as device type, unique device identification numbers, operating system, browser type, internet service provider or mobile network, IP address, and location data;
• Employment and qualification details, including your employer, job title, work address, work email, qualifications, and skills;
• Financial information, such as bank account details;
• Contractual information, such as data on products or services you’ve received;
• Customer history, such as records of your purchases and customer service interactions;
• Personal data within user-generated content.

Data you provide directly